Mother Jones has a fine article where workers tell their stories of speedups, add-ons and working off the clock.
In my part of the warehouse, we load products like cigarettes, shampoos, or lotions into totes that get sent down the rollers to where the trucks are. We’re given orders by scanning our badges and totes into a computer system, which tells us what to pull and how quickly it has to be done. Back when I started in 1999, the rate wasn’t so bad, but for about a year, they’ve been gradually ratcheting it up. Say the old rate was 100 orders a day. Now they’re up to 160, sometimes even higher.
‘Harrowing, Heartbreaking Tales of Overworked Americans’ first-person stories from the job, whether the job is maid, teacher or doctor, the squeeze is on to do more with less.